Text Giving
Our text-to-give option allows anyone to give on the go, using only their smart phone.
*ACH Processing fees are capped at $5 per transaction
Debit/Credit Card rate same for all cards INCLUDING American Express!
People can make donations safely and securely right from their smartphone or mobile device. Also, a giving portal can be embedded within your website.
Create events, create custom forms and collect payment or donations directly from the submission form. This is great for event registration, purchasing items, or collecting tuition.
A graphically rich giving dashboard to provide clarity & insight into your giving records. Our church giving software features powerful reporting tools to retrieve important information.
Our text-to-give option allows anyone to give on the go, using only their smart phone.
Multiple hosting and embedding options for the giving portal allows for a completely branded experience.
We are here to help! Customer support specialists are available via email, chat and by phone.
We help with getting egiving launched. Free church engagement tools are available to make egiving a success.
Safe and secure transactions validated by the PCI Security Council.
Donors can optionally help cover the processing fees so more of their donation makes it to your church
Accept payments on custom forms, event registrations, and more.
Powerful reporting features to gain insight into your church’s giving including details on fees and net deposits making bank reconciliation a breeze.
Members can set up recurring donations via credit/debit card or ACH.
* accounting can be added to any subscription for an additional fee.
At this time neither Kiosks nor card readers are available. However, mobile giving, text giving, and online giving are available.
As required by the PCI Security Council and all processing banks, One Church Giving is a PCI Compliant Service Provider. This means One Church Giving conforms to the highest set of security standards in the payment card industry.
Additionally, One Church Giving and One Church Software uses 256 Bit SSL technology for data transactions. All personal, credit card, & bank information is submitted using 256 bit encryption. There is no stronger form of protection than this encryption.
We can process payments/donations from all the major card brands: VISA, MasterCard, Discover, and American Express; additionally, we also process ACH/eCheck transactions.
You can visit our help center for questions related to our people management system.
You can connect with one of our customer support specialist anytime via the chat feature at the bottom right of the website, by phone, or email.
To view more support options, please see this article.
Are there additional costs?
There is a $10.00 non-usage fee charged for each month there is $0.00 in processing. If you process at least one transaction in that month (any amount), no fee is charged.
Regarding transactions, how soon does the money go into the church’s account?
Money from Credit/Debit Card transactions are deposited into the church’s account within 1 – 2 business days. Money from ACH (e-check) transactions are deposited within 2 – 3 business days.
When is the transaction information available within One Church Software?
Information on transactions appear in One Church Software immediately. This includes any fees and actual amounts deposited (net and gross).
If giving increases at our church will we receive a better rate?
Yes! The system reviews processing volume quarterly. If your giving meets the threshold for a new tier, you will be notified and offered the option to opt into the new rate. Also, if giving decreases, you will NOT move down tiers – keeping you at the lowest rate possible.
What payment types does One Church Giving process?
We accept payments/donations from all the major card brands: VISA, MasterCard, Discover, and American Express; additionally, we also process ACH/eCheck transactions.
How does text giving or text-to-give work?
First someone sends a text message to the church’s number with the phrase GIVE and a dollar amount for example “give 25” (i.e. GIVE 25). The text message must be sent to the number that was provided to your church by One Church Software when you enabled text and voice messaging.
If this giver has already set up text-giving then they will receive a ‘thank you’ message. The donation will be sent to the church’s bank account and the transaction will automatically be recorded in One Church Software and linked to the donor.
If the donor hasn’t yet set up text giving then they will receive a prompt on their mobile device linking them to a donation form. This allows the donor to connect their phone number with their profile and a form of payment. Once that’s completed the text donation will be processed and any text donations made in the future will be automatically processed.
Can a church choose to only accept donations made via ACH or Debit Card?
Yes, this is configurable. Meaning you can choose to only accept donations made via ACH or Debit Card, and not accept donations made by Credit Card.
What is the chargeback fees for credit cards and ACH?
The credit card charge back (i.e. dispute) incurs a $25 fee. The returned item fee for ACH is $15.
Which level of PCI-DSS compliance will we need as a Church? Are there any penalties for non-compliance?
If you are only using the One Church Giving platform to handle credit card data and you will not be handling any payment-card data yourself, then the only requirement is to complete the SAQ-A questionnaire yearly. These questions are mainly yes/no questions and help to validate that your organization is not storing cards or any sensitive data. This questionnaire should only takes a few minutes to complete.
Failure to complete the questionnaire may result in fines.
Once enrolled in our giving platform, you will be given access to a portal which we make available to all customers to help maintain compliance at no additional cost (assuming SAQ-A).
Quick Start Guide
This guide provides ways for churches to engage their members which will help with education and on-boarding.
Generosity Sermon Outlines
One text-based outline based on Proverbs 11:23-29 and one theme-based sermon outline based on 2 Corinthians 8:1-15. Use as desired in various teaching environments within your church or small group.
Church Bulletin Insert
This insert focuses on text-giving. Print ready PDF files are available (just add your church’s text-to-give-number). As well, editable PSD files are also available for download.
General eGiving Bulletin Insert
This insert focuses on electronic giving. Print ready PDF files are available. As well, editable PSD files are also available for download.